Supporting and Transforming Practices

In the present climate many practices find themselves struggling to survive and are looking to see how they can transform to build sustainability and resilience. We believe this can be achieved by delivering care in more efficient and innovative ways whilst maintaining high levels of personalised care for their patients.

Co-Formation’s team has a wealth of experience in designing and implementing new ways of working, from changes within individual practices to across a wider network. We can help implement initiatives such signposting, care navigation, group consults and online consulting alongside more bespoke transformations.

We have experience integrating multidisciplinary teams into General Practice and stratification of the population. We have experts who can review a practice’s or network’s current services and performance through data extraction, analysis, patient and staff surveys. We will then design new ways of working, support their introduction and utilise a dashboard to monitor their impact.

Clinical Strategy Development and Implementation

• Recruitment where necessary and implementation of new staff mix

• Development, introduction and mentorship of New Models of Care

• Introduction and training for new roles such as Social Prescriber   and Care Navigator

• Implementation of new appointment systems – including e-consulting, Ask My GP, Group consultations

• Implementation and training around new communication systems e.g. Huddles

• Stratification of patients and different management for tiers

Operational support for current or new process implementation and training​

• Front office and back office processes developments and building resilience

• Implementation of bespoke designed operational procedures for individual practice/practices

• CQC readiness

Operational Dashboard Development​

• Initially coding of roles and appointment standardisation across practices- so data comparable

• Data mapping

• Tracking of appointment utilisation and capacity

• Tracking of QOF and LES progress

• Co-morbidity monitoring and development of patient tiers

• Training staff to update and utilise dashboard

Leadership support and development

Support for development of new governance systems

and leadership roles

Practice Performance Development

Support and redevelopment of any performance issues

identified in 360° diagnostic.

Succession Planning

Succession planning is important for the future practice’s sustainability and this planning would commence at initial engagement.

Change Management Support

A vital part of any support package is the change management that runs alongside it.

Any change within a practice or network is likely to involve both staff and patients and their engagement is essential.

Introducing Change

Using the staff climate survey results and holding visionary workshops will help determine the appetite for change and what obstacles might be encountered during the process

Driving Change

Co-Formation will help monitor and drive the changes made within the practice or organisation using:

• Operational Dashboards

• PDSA Cycles

• Staff and patient feedback

• Staff education and support

Maintaining Change

Change will embed where new processes are being used most of, if not all the time. Co-Formation will ensure staff are supported to maintain change by regular feedback sessions and process review.

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Contact Us

If you would like to speak to us about any service on the website then just email or give us a call. 

Tel: 01749 321538 or 07765512678

[email protected]